Insurance

Insurance.
Claims, policies,
calls.

Eldric handles the high-volume document and call-centre workloads at a carrier. Claims classification, policy lookup, customer-call transcription and summary. Multi-tenant from day one — claims, underwriting, customer service each on their own tenant.

Talk to us All use cases
Workloads

What people in this sector typically run.

Claims classification

Incoming claims classified by line of business, severity, suspected fraud flags. Suggestions only; adjuster approves.

Policy lookup

Customer-service agent asks 'does this customer's policy cover this scenario?' — Eldric retrieves the exact clause with citation.

Call transcription & summary

Inbound calls transcribed live; summary generated post-call; key facts pre-filled in the case file. Voice in, structured data out.

AI inbox

Drafts email replies to customer queries. Human agent approves and sends. Audit ledger captures the decision.

Tenant separation

Claims / underwriting / customer service walls. One server, clean isolation per kernel tenant guard.

Tune on your own claims

Fine-tune a small model on your historical claims data so suggestions match your portfolio's actual patterns.

Compliance & isolation

What we explicitly support.

GDPR Data residency per jurisdiction Audit ledger hash-chained

Honest scope.

Eldric suggests classifications and replies. The adjuster makes the underwriting decision; the agent presses send. The platform speeds the routine, not the judgement.

Next step.

Write to office@eldric.ai. Tell us what you are trying to do; we will tell you whether Eldric is a fit and, if not, what would be.